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TMMK build quality still sucks, here’s why

16K views 40 replies 14 participants last post by  75aces  
#1 · (Edited)
15 years ago, TMMK (Toyota Motor Manufacturing Kentucky) Camry's were noticeably inferior to Japanese ones when it came to build quality. Has the situation improved? While I didn’t expect perfection, I also didn’t expect build quality to be this bad. Apparently TMMK hasn’t improved much. To be clear, I realize build quality and long term reliability aren’t tightly coupled… hopefully. These are small details, but ones I feel TMMK should address, otherwise they come off to me as sloppy. The purpose of this post is part venting, but mostly hoping this is helpful to prospective Avalon buyers - it’s good to know what you’re getting into when it comes to build quality. So here we go, standard disclaimer: the following images may be disturbing to those who like details, viewer discretion is advised:

295499


There are panel gaps, and then there are panel gaps. What you see here is so big that the bolt peeking through can actually be accessed if the plastic is pushed to its side. I’ve never touched or removed this panel before, this is just how it came new.

295500


In the driver’s side foot well, there is a plastic O-ring cover around the steering wheel column behind the brake pedal. You can clearly see mine is ripped open, allowing the foam inside to fall out. How did this pass QC?!

295501


I’ve had sunroofs before, none with a corner gap this noticeable with the cover fully closed. There is also a consistent rattle coming from here somewhere, I’ll have to hunt it down and hopefully it’ll be something I can fix.

295502


Not sure what this is, some type of prep substance that wasn’t properly removed. It ran along the length below the bottom of the rear glass and on the inside of the trunk lid. Tried to take this off with cleaner wax but the blue paint started to come off!

295503


I’ve never touched or removed the trunk liner, it only looks like I did based on how wavy it is.

296403


Finally found a useful "feature" of the chrome window trim: it allows me to see the black rubber seal that peels out near the A pillar corner. At least I have another reason to black-out the hideous chrome trim: it'll make it harder to see this.

296404


This misalignment between the trunk lid and body somehow passed another QC. But at Aichi, this wouldn't pass, it would be sent back.

C'mon Kentucky, this is Toyota, not Mitsubishi (actually, I carefully examined an Outlander PHEV and its build quality is better than this, a Mitsubishi!). If anyone from TMMK is seeing this, please use these pictures as motivation to do better. The attention to detail is nowhere near Aichi, not even close. And yes, customers like myself care about the details, that's why we get Toyota and not Mitsubishi. I would have searched for an Aichi Avalon or even a TMMC Avalon if they existed, but I had no choice.

Fun fact: TMMK is the world's largest Toyota factory, scheduled to have over 8,200 employees by 2023. Source.

I’ll be updating this list when I have more time, so be sure to check back for more exciting pictures 😊
 
#2 ·
Good to know. My TMMK car runs good. Just wait til they start building them in Mexico or China :ROFLMAO::ROFLMAO::ROFLMAO:. When the day comes, I will gladly purchase a TMMK-built Toyota. I'll even buy a Mexico or China built version too.
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#3 ·
Before delving into the details, it may help to provide context of who I am and where I come from. I am neither Japanese or American, so I consider myself a neutral observer, although I do have a deep history with Toyota products, going back to my father’s Crown in the 80’s, to my first vehicle a 1996 RAV4.
So I also owned a 96 RAV4 too as my first car, and regret ever selling it. It was built tight and what made me like Toyota. Does your car care what nationality the owner is? I don't find not being Japanese or American relevant the discussion.

Truth is, there were some Camrys built in Japan again, albeit in 2017 during the launch period of the 2018 model. Not sure if there are any J-VIN Camrys coming in now. The same has happened with the Corolla, where the new 2020 launch saw many of the new sedans being built there as well (all hatches come from Japan). Even when my dad has his 2007 Camry Hybrid also built in Japan, it wasn't flawless but it was more of the product of the times that Toyota had to cost cut, as there was some squeaking here and there. Even my 2009 Corolla built in the USA at the now closed NUMMI plant was nowhere near the quality of my 96 RAV either. In 15 years, things have changed clearly. Toyota has had to cost cut much like much of its industry peers.
 
#4 · (Edited)
Everything is hit or miss and it still is. Honestly nowadays, compared to other 2008 era vehicles I see on the rode Toyota's are still the highest. Ford 500 or whatever it was called? That thing is sort of a joke. Chevy Malibu or Impala? I see them around. Toyota quality is still high. Fit and finish? If I don't see it I won't care. I'm not actively looking to find what is bad about a vehicle. If anything, the OP just bought a lot of lemons. Then again, I am still on my first car and the only car I am gonna own for a rather long time.

Life is about taking chances, it will or it will not.
 
#7 ·
Before delving into the details, it may help to provide context of who I am and where I come from. I am neither Japanese or American, so I consider myself a neutral observer, although I do have a deep history with Toyota products, going back to my father’s Crown in the 80’s, to my first vehicle a 1996 RAV4. Since then, I’ve owned everything from a Scion xA (aka Ist) to a V8 4Runner, three Camry’s, and now an Avalon Hybrid (all of them made in Japan with the exception of the Avalon). On a personal level, I have an eye and ear for build quality, and usually the better it is, the better the vehicle holds up over time (combined with good routine maintenance of course), so it’s important to me. It wasn’t until I started my run of three Camry’s (all VX30’s) did I see a difference between made-in-Japan and made-in-USA. During 2002 through 2006 there was a good mix of Aichi and Kentucky (TMMK) made Camry’s in the USA, so I could easily compare them. On the interior, I was shocked how many squeeks and rattles were present in the Kentucky Camry’s, and on the exterior, the most telling was the unusually low exhaust bend that was absent on Aichi Camry’s. After 6 years, my 2005 Camry SE V6 surprised passengers who thought it was a newer car based on how well it drove and held up, whereas the same ones made in USA showed a significant difference in noise, vibration, and harshness (NVH). I swore then that I would never buy anything from TMMK.

Fast-forward 10 years, and here I am with a TMMK Avalon hybrid. What happened? Now there are no more Camry’s made in Japan. There are still RAV4 hybrids made in Japan, but they are selling so well that discounts are minimal. Avalon discounts are generous, and 15 years have passed since the 2005 Camry, surely TMMK has improved. Combine that with consistent and excellent Consumer Reports long-term reliability, and here we are. While I didn’t expect perfection, I also didn’t expect build quality to be this bad. Apparently TMMK hasn’t improved much. To be clear, I realize build quality and long term reliability aren’t tightly coupled… hopefully. These are just small details, but ones I feel TMMK should address, otherwise they come off to me as sloppy. The purpose of this post is part venting, but mostly hoping this is helpful to prospective Avalon buyers - it’s good to know what you’re getting into when it comes to build quality. So here we go, standard disclaimer: the following images may be disturbing to those who like details, viewer discretion is advised.

View attachment 295499

There are panel gaps, and then there are panel gaps. What you see here is so big that you can actually access the bolt peeking through if you press the plastic to its side. I’ve never touched or removed this panel before, this is fresh from the factory, Kentucky proud.

View attachment 295500

Take a peek in the driver’s side foot well, and follow the steering wheel column down to where the brake pedal is, there is a plastic O-ring around this column with foam insulation inside it. Only thing is, my O-ring is not secured, is just flaps open, making the insulation loose and fall out. Maybe the O-ring ripped open, who knows, either way, it's sloppy.

View attachment 295501

I’ve had sunroofs before, none with a corner gap like this. Not sure if it’s related, there is a consistent rattle coming from here somewhere, I’ll have to hunt it down and hopefully it’ll be something I can fix.

View attachment 295502

Rear trunk goo (whatever it is) overspray. Never had this on any vehicle, some type of prep substance that wasn’t properly removed. It ran along the length below the bottom of the rear glass and on the inside of the trunk lid.

View attachment 295503

Looks like the liner was removed a few times based on how wavy it is, but it was like this from the beginning. I’ve never touched or removed the trunk liner, it only looks like I did.

I’ll be updating this list when I have more time, so be sure to check back for more exciting pictures 😊
My first Toyota was a 1984 Camry DLX, 4 cylinder, cloth interior, am/fm radio, crank windows, manual door locks, and five speed manual transmission, built in Japan, and it was a wonderful (although very basic) vehicle. It survived my three sons learning how to drive, each in turn, and also how to learn to drive a manual transmission, and was handed down from son to son as each bought their own vehicle eventually.

The assembly companies (they really are just an assembly of parts from various component manufacturers) want everyone to believe that each vehicle will be perfect, but we know that's not true because we can see the proof in individual vehicles.

Because if this variability in assembly quality / fit and finish, we always examine very carefully each prospective vehicle purchase for this type of assembly fit issues, and won't buy the specific example unless it is pretty solid in assembly.

It's too bad that you didn't notice all these deficiencies in assembly quality until after you bought the car.
 
#8 · (Edited)
Because if this variability in assembly quality / fit and finish, we always examine very carefully each prospective vehicle purchase for this type of assembly fit issues, and won't buy the specific example unless it is pretty solid in assembly.

It's too bad that you didn't notice all these deficiencies in assembly quality until after you bought the car.
I wish I had 20 samples to choose from, but mine was the last MY2019 XSE hybrid on the East Coast back in January 2020 that wasn't a demo vehicle, the discount on it was significant ($33k before ttl), not as amazing as some deals posted here, but enough for me to bite.
 
#9 ·
"My point in this post is, if the Avalon today was made in Aichi, I wouldn't be seeing these build quality issues"

I'm not so sure about that, speculation at best.

One thing to remember is that the cars of today are not the same cars of 10, 15, 20 years ago. Look at what is packed in the Avalon today. Considering all the air bags, cameras, sensors, ECM's, modules, whatever you choose to call them, the sophistication of today's vehicles is incredible. There are lots more to stuff into the car. Now for sure, there are some places where a mistake in fit and finish has no excuse and I'm sure that they could build the cars to a higher standard, but could we afford them then?
 
#10 · (Edited)
"My point in this post is, if the Avalon today was made in Aichi, I wouldn't be seeing these build quality issues"

I'm not so sure about that, speculation at best.

One thing to remember is that the cars of today are not the same cars of 10, 15, 20 years ago. Look at what is packed in the Avalon today. Considering all the air bags, cameras, sensors, ECM's, modules, whatever you choose to call them, the sophistication of today's vehicles is incredible. There are lots more to stuff into the car. Now for sure, there are some places where a mistake in fit and finish has no excuse and I'm sure that they could build the cars to a higher standard, but could we afford them then?
RAV4 Hybrids made in Japan and Canada, I took a careful look at both of them and neither had build quality issues like the Avalon. I would have got the RAV4 hybrid if it had the Avalon discounts.
 
#11 · (Edited)
Im very happy with the build quality of my 2019 XSE. i cam from a 2017 Dodge Challenger R/T and comparing build quality's and gaps and fitment its like night and day difference.
Yes Japan still builds better cars, they always will. but a for built in North america its very very good. compared to other new cars i have rented or been in from the USA manufactures.rented a 2019 GMC Arcadia few months ago. what a peace of crap.
 
#13 · (Edited)
I agree! Mexican-made VW's and Ford's can also rival Chrysler and GM in the how-did-this-pass-any-inspection department.

All of this is reflected in my ownership of Toyotas of years 96,98 and 2000. The worst of the 3 is the Tacoma made in California. with the other two made in Japan. My Echo still has it's original paint and so does the Sienna, While the Tacoma has lost most of it's top and hood clearcoat. The Sienna's paint is in amazingly good condition, considering it was growing mold for years.
Nummi held the honor of making the worst Toyota's, the torch passed to TMMK after they sold it (or possibly SIA). Nummi was supposed to bring GM up to Toyota, but ended up bringing Toyota down to GM. Now they are making Tesla's at the same plant with the same questionable build quality.
 
#12 ·
I've lived long enough to see built in Japan go from cheap tin toys to the best cars ever made no matter where or when.
The peak was about 20 years ago, then things got dicey when complexity and cost became the prime concerns. Japan's work force was basically those who were not involved in WW2 and they grew old together and built cars together, with little internal strife. Labor strife was unknown while union sabotage in American built cars was really stupid, when you destroy the customers new vehicle to leverage wage hikes.
As costs in both Japan and the USA rose, the bottom line forced them to move production and sub component manufacturing to other countries. Call it what you wish, the aftermarket repair shops got an earful from customers, unhappy with their cars and replacement parts quality went from fabulous to abyssinal. I once told a customer if they bought a brand new car and replaced every part they could buy from Advance they would never have a reliable car.
Mercedes and BMW started moving their suppliers to Mexico and other countries and the replacement parts became unreliable, which progressed to the OE suppliers. Even with computers the quality still deteriorated.
At the same time the complexity increased almost exponentially, meaning as reliability deteriorated, the quality of original build factory parts fell off, either of which compounded the other.
I remember talking to a GM dealership repair department manager, who told me, our quality has improved so much that we now actually have to solicit customers, where before we did 90% warranty work, we now do 10% warranty work. That was 15 years ago.
Ever wonder why this has evolved this way almost precisely while the Chinese have become the principle suppliers of much of our computer components, the longevity expectation is regressing and vehicles have reached a high of 11 years average age.
All of this is reflected in my ownership of Toyotas of years 96,98 and 2000. The worst of the 3 is the Tacoma made in California. with the other two made in Japan. My Echo still has it's original paint and so does the Sienna, While the Tacoma has lost most of it's top and hood clearcoat. The Sienna's paint is in amazingly good condition, considering it was growing mold for years.
 
#16 · (Edited)
#17 ·
Speaking of California, I can't confirm this but I read somewhere the stickers on the trucks made in the Mexico plant don't show Mexico, just Baja California. If that's true, it seems a little shady, definitely misleading.

I've always heard the ones made in Japanese are better quality, put together better. I still love my Avalon but there are some things I've noticed.
1) I had a rattle start in the dash to the left of the steering wheel just above the air vent. Car is only 8 months old. It comes and goes but is annoying as hell. I need to look at it closer.
2) I've mentioned the road noise on other threads, where if a rock hits the bottom of the car its so loud that if I have a passenger they jump a little. Almost like they forgot a layer of insulation.
3) The rear left side of the car is riding lower than the rest of the car. Suspension is going out or went out or something. That quarter panel and wheel well cover is damn near touching the tire, and will touch it and rub if I hit a dip so I have to take it slow going in and out of driveways until I can take it in.
4) This is just a gripe, but the belt buckles are too far down in the back seat. At least for anyone under 8 or over 70, being my daughter in a booster seat and my grandmother.
5) I found paint peeling or chipped on the edges of the hood when the car was only three months old. It's not just in one spot. It's up and down both sides of the hood from the headlights to the windshield. I'm going to bring it up next time I go in for maintenance. I got a notification in the mail from Toyota in Sept or Oct about an issue with the Blizzard Pearl white paint peeling with the typical "we're working on a solution". That prompted me to check the car closely, otherwise I probably would've never noticed it. How often do you look at the side edges of the hood? It wasn't until a couple weeks later it randomly clicked in my mind and I realized the paint on my Avalon is Wind Chill Pearl white and that notice was for my white 17 Camry. I checked it and as far as paint peeling, no issues, though it did dull quickly. I put a lot of miles on that camry, but they were mostly highway. I won't go into it, but it feels like it got old way too fast, too much wear and tear relative to its age. Anyway, pics of the Avalon paint and camry notice below. It's not a huge deal but what if it spreads or gets worse. I'd like to know if anyone else has noticed this. I imagine I'll be getting a notice for this car too.

All that being said, there's still a lot that I like about it and I'll probably never buy another brand. Maybe a Honda. Quality going down is a disappointment, but they're still much better made than GM, Chrysler, Ford, and really anything else.



295590
 
#18 ·
I agree with the headliner rattle and the sunroof cover not lining up/not closing all the way, I have tried to close it numerous time :(


15 years ago, TMMK Camry's were noticeably inferior to Japanese made ones when it came to build quality. Has the situation improved? While I didn’t expect perfection, I also didn’t expect build quality to be this bad. Apparently TMMK hasn’t improved much. To be clear, I realize build quality and long term reliability aren’t tightly coupled… hopefully. These are just small details, but ones I feel TMMK should address, otherwise they come off to me as sloppy. The purpose of this post is part venting, but mostly hoping this is helpful to prospective Avalon buyers - it’s good to know what you’re getting into when it comes to build quality. So here we go, standard disclaimer: the following images may be disturbing to those who like details, viewer discretion is advised.

View attachment 295499

There are panel gaps, and then there are panel gaps. What you see here is so big that you can actually access the bolt peeking through if you press the plastic to its side. I’ve never touched or removed this panel before, this is fresh from the factory, Kentucky proud.

View attachment 295500

In the driver’s side foot well, follow the steering wheel column down to where the brake pedal is, there is a plastic O-ring around this column with foam insulation inside it. Only thing is, my O-ring is not secured, it just flaps open, making the insulation loose and fall out. Maybe the O-ring ripped open, who knows, either way, it's sloppy.

View attachment 295501

I’ve had sunroofs before, none with a corner gap like this. Not sure if it’s related, there is a consistent rattle coming from here somewhere, I’ll have to hunt it down and hopefully it’ll be something I can fix.

View attachment 295502

Rear trunk goo over spray. Not sure what this is, some type of prep substance that wasn’t properly removed. It ran along the length below the bottom of the rear glass and on the inside of the trunk lid.

View attachment 295503

I’ve never touched or removed the trunk liner, it only looks like I did based on how wavy it is.

I’ll be updating this list when I have more time, so be sure to check back for more exciting pictures 😊
 
#20 ·
I remember a Ford customer coming in and complaining about seeing "snow" when he drove at higher speeds. It was the paint blowing off his car. The factory had "color coated" his car 4 times trying to fix paint defects. We had to scrape every piece of paint and primer to get it painted decently.
Same year a new Ford truck has an oil leak, sitting there idling with oil pouring out of the drain hole at the bottom of the bell housing. Pulled the transmission torque converter and flex plate. Found a hole drilled into the engine block into the main oil gallery, with a message, "you found it you son of a bitch". That was a week before a strike production.
The original Camaro typically had door gaps twice as wide at the top versus the bottom where the door met the fender,
GM's first small block Chevy V8 had notorious oil consumption issues, due to chrome moly rings, which is what they blamed it on. Solution, pour bon ami down the carb while it is running at 2k rpm.
The Japanese manufacturers moved into this market and the Arab oil embargo supercharged their appearance with fuel economy 2-3 times better that almost severy USA made car of that era. We got lazy and they kicked our collective asses. Before that it was Volkswagens. French cars would not outlast their Michelin tires.
The first Toyotas and Hondas I worked on were totals in the mid 1970s. They were simple and superbly built and got fabulous fuel mileage. Built a lot of the early RWD Corollas and some Hondas as well as a few 75-7 280Zs. After the Ford sabotage and the Vega disasters I stayed with Japanese made cars. My uncle lost two brothers in WW2, one in the Bataan death march so there was a lot of negative opinions of Japanese products due to those experiences.
The gap between quality is much smaller today, with outsourcing being one major cause and complexity as well as ruthless cost cutting contributing to the overall lower levels. Some of it might even be similar to the attitude that first started when the Japanese were just entering the US market. Simple arrogance and reputation riding.
One example is the degradation of the ability to repair modern cars, with one example being the time to replace a knock sensor, which in many cases requires more work than pulling the whole engine. This adds to the frustration when a customer gets an estimate, with %50 in parts and $1000 in labor for something that should be a 15 minute job. The either ignorance or arrogance of engineers never ceases to amaze me.
 
#21 · (Edited)
Thanks for all this info. This has been the concern of mine being built in Kentucky. I'm thinking of trading in my 2014 Lexus which was built in Japan. It has never had the slightest rattle or any mechanical problem whatsoever at 62,000 miles. I have to get new tires soon new brakes I don't have a remote start there's a 2019 brand new black Avalon touring near me which I love. I will probably go in Monday to crunch numbers. I will definitely look inside the car outside for these things you have posted. Any other suggestions would be greatly appreciated, including ways to approach getting a great deal. As of now I just have Eprice they sent me. We have bought a few Toyotas at this dealership for my wife before and have had great experiences there. I have always loved the Avalon's since my aunt bought one in the mid-90s.
 
#22 ·
In regards to build quality, you wont get close to Japan if you care about details, hopefully TMMK addresses the issues I mentioned over time, my Avalon build date is July 2019. For MY2019 in the middle of 2020, you should be getting a killer deal, I got $10k off sticker for MY2019 in January 2020 as a reference, I would expect the discounts now to be easily more than that. The best deals I've gotten are ones where both the older and newer model years are in stock, going for the older model of course, and willingness to walk away from the deal. If I was in your shoes, I would shoot for $15k off MSRP and see how close they can get to that. If not that close, walk away and see if they call back, if they do, they'll work with you, if not, you might need to settle for closer to $10k off, but really, in the middle of 2020 for a MY2019, you should be getting at least that.

Keep in mind that today's TNGA-based Avalon is a much different vehicle with a different focus than before, compromising interior volume for driving dynamics and leaning towards the firm/sporty ride versus comfort, especially the Touring version with its 40R19's. The best video I've seen comparing TNGA with previous Toyota's is here:
. There are detractors to the lower, sportier Toyota's, so if a comfortable plush ride is what you remember most about previous Avalon's and is what you want, I recommend the Avalon XLE with its 17" wheels, or go for the Highlander. As long as you know what you're getting into and what the Avalon is today, you'll probably like it very much, I do. Hope that helps.
 
#24 ·
How did you approach dealer going 10k under msrp? I just can't see that working but I guess I'll give it a go. I definitely am willing to walk.
Check out Autotrader.com, search on new Avalon MY2019, unlimited search radius. Order the results by lowest price first, and ignore the sponsored listings. You should see about 112 results, and the first non sponsored results are already showing $7-$8k off without any negotiations. Time is on your side: in a few months, MY2021's will be rolling in, and dealers do not want to be stuck with the previous year, let alone the previous previous year, they should be extra motivated to get rid of MY2019's. If you got only $10k off MSRP, you didn't negotiate well 😁 remember, Avalon's are not selling well, the dealers are not discounting much the RAV4/Highlanders/4Runners, that's where they are making their money (the same dealer where I got my Avalon would not even discount the RAV4 more than $500, and I saw two people buy them while I was waiting for my paperwork even with that minimal discount).
 
#26 ·
I need new breaks, tires, and warranty b2b over. I really love Avalon's. I'm just gonna go in and see what they offer. With trade in and see how it goes. Very willing to walk. Remote start would be nice and no payment 90 days. Anything I'm missing would love to hear. I am concerned somewhat about woodman's info. I'm gonna look car over good. They want me to schedule appointment for tomorrow. The days of just walking in to showrooms willy nilly is over I guess.
 
#27 · (Edited)
John D Rockefeller once said, buy when there is blood on the streets. His net worth was equal to the annual Federal budget at one time. Basically sales have been almost non existant. Good positions can be presented for both buying new and keeping what you have, but if total cost per mile is any consideration, you have paid for a lot of depreciation and that will happen again. If you decide to buy new try selling you car privately and be patient, get a few thousand more while you negotiate with the dealership and walk away at least once and see how fast they call you.
Personally the made in Japan cars will never happen again and the end of that era has me owning a 2000 Echo and a 98 Sienna. To me style is irrelevant, quality is everything and both of my tired old cars would carry us anywhere and may still outlast one bought new from almost any manufacturer. Today we took the Sienna on a perfect drive, close to 25 MPG average stayed off the Interstate nuthouse and ate in a restaurant for the first time in almost 3 months. No car payment, no house payment in 25 years. That's what I call heaven, they are paying me interest.
 
#28 ·
Hi Ron,
"So the internet price should be $37,747.00 which includes the 2500 rebate. If you take the 0% it would be $40,047.00. I'm 1k under invoice? then the 2500 rebate but its either or with Toyota:) Were did you want to be?"
The MSRP = $44,678 so I asked if the $37747 was out the door and never heard back.. this is were we left it. I will def. Walk if that price is not OTD.
 
#29 ·
Just to be clear, this is MY2019, correct? Between just one model year, if you sold it the next day, the difference in value is about $3-5k for the identical mileage, sometimes more (eg. 2019 Avalon with 100 miles would sell for $25k, 2020 Avalon with 100 miles would sell for $30k, trade-in value). A rational dealer knows this, which is why they discount the older model appropriately. There are MY2020 Avalon Touring's going for $37k

If this really is MY2019 and they are asking $37k before TTL, well, there's always one or two crazies out there ;) . I have one nearby myself, Shore Toyota New Jersey, they still have a brand new MY2018(!) Avalon for $33k. Trade-in value for that is already below $20k. Pure insanity.
 
#31 ·
Your vehicle is 12 years old, how much of the fit/finish issues existed brand new versus now? If you had these issues brand new, do you have a detailed post to show them? I would like to see, since I had a 2005 Camry SE V6 from Aichi that had impeccable fit/finish. If you have these issues now, there are simply too many variables over that time frame: pets? children? smoking passengers? uber? garaged? tint? aftermarket installations? accidents? etc. There's just too many variables through 12 years, which is why I posted what I did when my car was brand new.
 
#36 ·
As Toyota customer, Toyota dealer service associate, and future Toyota Motor Manufacturing Kentucky Assembly Team Member (plant tour, been in certain areas that tour doesn't go into): I have SEEN LOT from the spectrum.

Proud owner of 2012 TMMK built Camry SE. Driven it 300k miles. Being a technician; I've been underneath plenty of Camrys, Avalons, Siennas (yes,TMMK did built some Siennas), Solaras, and Venzas to see how well they held up especially being originally from the Midwest.

I've seen some bad apples that were surprising shocking. One thing in common with those I seen, they were never maintained on yearly basis. My secret of well built Camry- oil changes at every 5k! I have yet seen a single sign of seepage on my 2AR-FE. The motor does burn oil but its bound to happen with high mileage vehicle and its not helping the cause when I'm still running 0w-20. I'll let you guys on Toyota secret... Toyota doesn't say its leak unless its dripping before 1 minute.

Anyway; time to get back about TMMK.
Here's the problem with TMMK. Prior to 2012; the plant had more direct hiring for employees to do assembly work. So only small percentage was temporary hire employee through employment agency. Which people were being treated fantastic with handsome bonuses, benefits. Now- You want to work at TMMK; you deal with Kelly Services. It's still pays good but you could be non-Toyota hire employee for 7 years depending on how well you work and how your attendance is. But if you bust butt, never missed a day, was never late; you could get hired in within 1 year. As actual Toyota employee: you receive two raises per year, two bonuses per year (they used to be anywhere between 5-7k each but they dropped it down), free childcare, bunch of discounts, lots of Toyota sponsored events, company owned health center with full gym.
Here's downfall; as assembly worker your hourly rate maxes out to $27.00 hour. Peak season (aka OT season); you will be forced to work 12 hour shifts all week AND still be forced to work on Saturdays. There are plenty of employees who believe TMMK should be UAW plant due to mistreating management, bonus decreases, that pay is way too low compared to American manufactures, more out of pocket costs for health insurance. Which is ironic since TMMK has least 25 employees retiring each month and turnover rate is at most 10-15%. Did you know TMMK recently switched over using One-Key Milwaukee Electric cordless tools to keep track of all the employees proactivity. Group Leaders will know when a Team Member didn't screw in bolt enough or forgotten to screw in one. They will have everyone's proactivity on chart and they will know when someone screwed up.

Overall; I think it's linked to how they are training the new hires. Some people aren't meant to do mechanical factory work. Toyota recently promoted the executive who over sees the training. So when I start; I may be doing something totally different and I do pray they are taking quality more serious this time with the new executive fresh blood.
 
#37 ·
Thanks for that inside perspective. Back in 2005 when I was shopping for Camry's, I noticed all the ones from TMMK had an abnormally large exhaust bend that caused it to hang uncomfortably close to the ground, no Aichi made Camry's had this issue (to this day when driving behind a VX30 Camry, I can tell from the exhaust if it's TMMK). To TMMK's credit, nothing that obvious can be seen from a distance, only these small issues I've shown. New hires and training are challenging for any organization, so I understand where you're coming from. I sincerely hope you like working there, and stay safe.
 
#38 ·
This year TMMI started to direct hire due to employment agency lost their contract. Toyota is very strict on the applicants by asking five basic questions online while filling out the application. They will denied applicants for wrong answers. I tried to apply and was denied when TMMK gave me "You're wanted BUT they have no openings". That application took good minute to denied me like my information went across Toyota's human resources database and knew I was linked to TMMK.

Yeah, I'm STILL WAITING. They better make decision BEFORE my current employer is in horrible situation with me leaving. Like sending me to Toyota technical training course that costs dealers $1300 or me blowing away $5000 worth of tools to work in the main shop.
 
#41 ·
Gotcha.

This is what your warranty can be used for.

I care more about the mechanics than panel fitment. But I didn't buy a $40k vehicle. If customers don't say anything, then Georgetown will not hear about it.

Quality is one of Toyotas big things. This is bad for sure. Contact Toyota customer care and let them know.