15 years ago, TMMK (Toyota Motor Manufacturing Kentucky) Camry's were noticeably inferior to Japanese ones when it came to build quality. Has the situation improved? While I didn’t expect perfection, I also didn’t expect build quality to be this bad. Apparently TMMK hasn’t improved much. To be clear, I realize build quality and long term reliability aren’t tightly coupled… hopefully. These are small details, but ones I feel TMMK should address, otherwise they come off to me as sloppy. The purpose of this post is part venting, but mostly hoping this is helpful to prospective Avalon buyers - it’s good to know what you’re getting into when it comes to build quality. So here we go, standard disclaimer: the following images may be disturbing to those who like details, viewer discretion is advised:
There are panel gaps, and then there are panel gaps. What you see here is so big that the bolt peeking through can actually be accessed if the plastic is pushed to its side. I’ve never touched or removed this panel before, this is just how it came new.
In the driver’s side foot well, there is a plastic O-ring cover around the steering wheel column behind the brake pedal. You can clearly see mine is ripped open, allowing the foam inside to fall out. How did this pass QC?!
I’ve had sunroofs before, none with a corner gap this noticeable with the cover fully closed. There is also a consistent rattle coming from here somewhere, I’ll have to hunt it down and hopefully it’ll be something I can fix.
Not sure what this is, some type of prep substance that wasn’t properly removed. It ran along the length below the bottom of the rear glass and on the inside of the trunk lid. Tried to take this off with cleaner wax but the blue paint started to come off!
I’ve never touched or removed the trunk liner, it only looks like I did based on how wavy it is.
Finally found a useful "feature" of the chrome window trim: it allows me to see the black rubber seal that peels out near the A pillar corner. At least I have another reason to black-out the hideous chrome trim: it'll make it harder to see this.
This misalignment between the trunk lid and body somehow passed another QC. But at Aichi, this wouldn't pass, it would be sent back.
C'mon Kentucky, this is Toyota, not Mitsubishi (actually, I carefully examined an Outlander PHEV and its build quality is better than this, a Mitsubishi!). If anyone from TMMK is seeing this, please use these pictures as motivation to do better. The attention to detail is nowhere near Aichi, not even close. And yes, customers like myself care about the details, that's why we get Toyota and not Mitsubishi. I would have searched for an Aichi Avalon or even a TMMC Avalon if they existed, but I had no choice.
Fun fact: TMMK is the world's largest Toyota factory, scheduled to have over 8,200 employees by 2023. Source.
I’ll be updating this list when I have more time, so be sure to check back for more exciting pictures 😊
There are panel gaps, and then there are panel gaps. What you see here is so big that the bolt peeking through can actually be accessed if the plastic is pushed to its side. I’ve never touched or removed this panel before, this is just how it came new.
In the driver’s side foot well, there is a plastic O-ring cover around the steering wheel column behind the brake pedal. You can clearly see mine is ripped open, allowing the foam inside to fall out. How did this pass QC?!
I’ve had sunroofs before, none with a corner gap this noticeable with the cover fully closed. There is also a consistent rattle coming from here somewhere, I’ll have to hunt it down and hopefully it’ll be something I can fix.
Not sure what this is, some type of prep substance that wasn’t properly removed. It ran along the length below the bottom of the rear glass and on the inside of the trunk lid. Tried to take this off with cleaner wax but the blue paint started to come off!
I’ve never touched or removed the trunk liner, it only looks like I did based on how wavy it is.
Finally found a useful "feature" of the chrome window trim: it allows me to see the black rubber seal that peels out near the A pillar corner. At least I have another reason to black-out the hideous chrome trim: it'll make it harder to see this.
This misalignment between the trunk lid and body somehow passed another QC. But at Aichi, this wouldn't pass, it would be sent back.
C'mon Kentucky, this is Toyota, not Mitsubishi (actually, I carefully examined an Outlander PHEV and its build quality is better than this, a Mitsubishi!). If anyone from TMMK is seeing this, please use these pictures as motivation to do better. The attention to detail is nowhere near Aichi, not even close. And yes, customers like myself care about the details, that's why we get Toyota and not Mitsubishi. I would have searched for an Aichi Avalon or even a TMMC Avalon if they existed, but I had no choice.
Fun fact: TMMK is the world's largest Toyota factory, scheduled to have over 8,200 employees by 2023. Source.
I’ll be updating this list when I have more time, so be sure to check back for more exciting pictures 😊