Hi all. Haven't been on the site for awhile as thankfully the car has been doing well. (1997 Camry, bought 2.5 years ago for $2500 Cdn) Past tense on the 'running well' part, unfortunately.
Situation. Driving home from work last Thurs. Engine stopped with nor prior sounds or anything hinting that was about to happen. Had assistance from an auto body shop across the road. Pushed car into their lot. Kind manager had a few of his staff looking under the hood. Replaced a 15 amp fuse (for fuel pump?) and car started up again. Planned on taking it to mechanic at the first opportunity but headed home. Car died again at worst intersection of the city at rush hour. Car towed to highly recommended local shop, Thurs. evening.
Friday, shop calls to say they've been trying fuses and letting it run, car keeps stalling. Call back just before closing, am told it's the fuel pump and they need to order it in. should arrive Monday. I was fine with that. But today I call again and mechanic's wife says that they installed new pump and there are still problems. Car ran up to 45 minutes out in their lot then died. Now they're saying it's the wiring and want to know whether I am agreeing to continue with the process. Well, that's when my head starts to hurt. I'd be more decisive if it was "X is wrong. To replace X, it'll cost this amount. Do you want to proceed?".. that makes sense. But this situation, I dunno. I'm leaning toward cutting my losses at this point and not spending $$$ that I could put toward a new-to-me car.
The mechanic's wife told me over the phone that they were willing to remove the new pump 'at no charge'.. that they'd send it back. My coworker heard that and said it was a red flag to him, suggesting that their procedure in diagnosing was off. This is where I can't explain it all intelligently as it's foreign to me. But basically, coworker said they apparently didn't check voltage before they went with the fuel pump idea. Sure enough, when I fumbled my way through that line of questioning (in-person), the mechanic and wife seemed slightly uncomfortable and the guy said he'd gone online and checked some schematics (his word) and that in 95% of the cases, the issue was fuel pump so he'd taken a guess, and that he admits that wasn't correct. So their 'fix' is offering to reduce what I owe by the cost of the new fuel pump. Coworker says they shouldn't be charging for the labour on that part either.. but how does that work with the diagnostics and such? I truly do not understand what is logical to request. I value being an assertive female but it's hard to do when I'm so confused on what is proper for the situation. I'm up to nearly $575 and no closer to a 'fix'.
May I please have some advice or how to approach the situation at this point? Not so much on whether to keep the car, as it's getting harder to keep it going (I only work P/T and can't being doing constant repairs - just had $400 muffler a month ago and $300 tires.. cha-ching..).
Sorry if the explanation is confusing, it's only because I am confused. The forum is like having a few hundred intelligent brothers (and sisters) to call on! Thank you.
Situation. Driving home from work last Thurs. Engine stopped with nor prior sounds or anything hinting that was about to happen. Had assistance from an auto body shop across the road. Pushed car into their lot. Kind manager had a few of his staff looking under the hood. Replaced a 15 amp fuse (for fuel pump?) and car started up again. Planned on taking it to mechanic at the first opportunity but headed home. Car died again at worst intersection of the city at rush hour. Car towed to highly recommended local shop, Thurs. evening.
Friday, shop calls to say they've been trying fuses and letting it run, car keeps stalling. Call back just before closing, am told it's the fuel pump and they need to order it in. should arrive Monday. I was fine with that. But today I call again and mechanic's wife says that they installed new pump and there are still problems. Car ran up to 45 minutes out in their lot then died. Now they're saying it's the wiring and want to know whether I am agreeing to continue with the process. Well, that's when my head starts to hurt. I'd be more decisive if it was "X is wrong. To replace X, it'll cost this amount. Do you want to proceed?".. that makes sense. But this situation, I dunno. I'm leaning toward cutting my losses at this point and not spending $$$ that I could put toward a new-to-me car.
The mechanic's wife told me over the phone that they were willing to remove the new pump 'at no charge'.. that they'd send it back. My coworker heard that and said it was a red flag to him, suggesting that their procedure in diagnosing was off. This is where I can't explain it all intelligently as it's foreign to me. But basically, coworker said they apparently didn't check voltage before they went with the fuel pump idea. Sure enough, when I fumbled my way through that line of questioning (in-person), the mechanic and wife seemed slightly uncomfortable and the guy said he'd gone online and checked some schematics (his word) and that in 95% of the cases, the issue was fuel pump so he'd taken a guess, and that he admits that wasn't correct. So their 'fix' is offering to reduce what I owe by the cost of the new fuel pump. Coworker says they shouldn't be charging for the labour on that part either.. but how does that work with the diagnostics and such? I truly do not understand what is logical to request. I value being an assertive female but it's hard to do when I'm so confused on what is proper for the situation. I'm up to nearly $575 and no closer to a 'fix'.
May I please have some advice or how to approach the situation at this point? Not so much on whether to keep the car, as it's getting harder to keep it going (I only work P/T and can't being doing constant repairs - just had $400 muffler a month ago and $300 tires.. cha-ching..).
Sorry if the explanation is confusing, it's only because I am confused. The forum is like having a few hundred intelligent brothers (and sisters) to call on! Thank you.