this just for hybrid camrys or all ?

 

Since a Camry "is just a Camry" regardless if it is a TCH or a regular LE, XLE, SE, etc... It must cover all of them from 2007 to 2011. I received a letter for it and took the car in shortly after. Mine was "Shiny and Sticky" with small chunks coming out here and there.

I know that some of the Lexus models were covered as well. Not sure which ones though.

 

I received the recall from TMC last week on my '08 TCH, grey dash. No stickiness or cracking here, but I use a windshield screen, and the right products on the dash.

 

snook, I want to see picture of that "leather" dash. I simply can't believe it. Sorry, I know you long enough, but sounds like Bentley, not Camry.

 

Ha Ha! Silly... The seats, door inserts and armrests are black leather. Not the dash. The fact that it is black seems to be the problem. Not many of them out there. Most of the Camry's of that era either came with a grey or beige interior.

 

Ha ha, I was envious for a moment. It's dash thread and "our interior is black leather " 1. Confused me and 2. Reminded me of very nice faux leather DASH in Avalon. Hence the question.

 

I meant to post this a couple days ago and forgot. So, I talked to the dealer again about this last week. Apparently they only get between 5 and 6 dashboards a week and they have no idea what color they are going to get when they arrive.

There is a master list that each dealer has and they base the repair on who actually comes in to claim it. I am number 390 on the list. So, in reality based on what they say they receive and the fact that they have no idea of the colors, I may never get one or it will be years and I may not even own the car anymore.

Looks like I'm going to buy a cover or one of those ugly pads to hide the nasty thing for now....

 

I wouldn't put up with that nonsense. Call another dealer and or corporate. Years!!??

 

I plan to. It's a shame on an otherwise nice car with an interior that still looks new.

Years 2007-2009 on the Camry.

 

**update**

It's been nearly a year now and my rare as hens teeth "black dash" has come in! I'm dropping the car off Monday to get it installed.

Now, the question is, can they install it without damaging anything or causing rattles? When I had an AC repair done last year, they scratched the crap out of a couple of the switches on the AC control and messed up the window tint on the drivers window. We'll see...

 

Hmmm... There was a noise repair kit from Toyota for those years. Specifically for dash noises. Redesigned clips or something. Maybe take some culinary encouragement to dealer and have them install those, while "they are there"?

 

Sticky dash???

I called Toyota call center the other day about my 2009 Camry Hybrid's sticky dash issue. You HAVE to report it by the end of this year to get a replacement under the "Extended Warranty". Just took my vehicle today to a local dealer who stated it would take a year or maybe even two for the dash to come in, they're all backordered. I don't know if she's full of it or not but she just left me a voicemail a few minutes ago to say they have one in stock, called her back but she's busy so I am awaiting a return call.

If you have a sticky dash and have not yet called Toyota I would advise doing so ASAP, get a free replacement dash. Here's a link with some info but disregard the "Ending in May" proclamation on the first link or any links you see!:

https://slickdeals.net/f/10182264-toyota-dashboard-free-replacement-ending-in-may

https://www.carcomplaints.com/news/2015/toyota-replace-melting-shiny-dashboards.shtml

 

I called Toyota call center the other day about my 2009 Camry Hybrid's sticky dash issue. You HAVE to report it by the end of this year to get a replacement under the "Extended Warranty". Just took my vehicle today to a local dealer who stated it would take a year or maybe even two for the dash to come in, they're all backordered. I don't know if she's full of it or not but she just left me a voicemail a few minutes ago to say they have one in stock, called her back but she's busy so I am awaiting a return call.

If you have a sticky dash and have not yet called Toyota I would advise doing so ASAP, get a free replacement dash. Here's a link with some info but disregard the "Ending in May" proclamation on the first link or any links you see!:

https://slickdeals.net/f/10182264-toyota-dashboard-free-replacement-ending-in-may

https://www.carcomplaints.com/news/2015/toyota-replace-melting-shiny-dashboards.shtml

Chances are it won't take that long. I got put on the list last year and had a new one in a few months after being told the same thing.

 

I have a 2007 with the same issue. I thought it was window cleaner or something that might have done that to the dash. I'll have to see I'm eligible to get one.
Thanks!

 

Due to this topic being a recurring one, I am consolidating multiple posts on it into a single thread.

Please read through it, you most likely to find answer to your question in it. Unless your particular dash issue is absolutely somehow unique and does not fall into what was already discussed here, all dash posts will be merged into this thread here. This should give all time perspective and solutions found by others.

Thank you for your understanding and cooperation.

http://www.toyotanation.com/forum/105-camry-hybrid/988914-melting-dashboard.html

http://www.toyotanation.com/forum/1...m/forum/105-camry-hybrid/1174010-has-anyone-had-their-sticky-dash-replaced.html

 

I wasn't aware of the extended warranty for the melting dash issues. I read an article on line and rushed down to the dealer only to find out i was 3 weeks too late. I called the Toyota's customer service number to only hear the same answer. I explained that i was never notified by Toyota about this issue. They said sorry, would i like an estimate? I said what is the best number for my attorney to call after my wife has an accident because of the glare from the dash reflecting into her eyes. Has anyone had any luck getting a dash replaced after the extended warranty period expired. Its a shame that they don't use certified mail to inform owners. Is there anything i can use to put on the dash to slow it down from getting worse. Thanks

 

Were you ever able to find an answer on this?

 

I dunno, other than to say I'm buying a 2007 TCH with 49.6K miles on it that has a sticky, scratched and, in one spot, dime-size gouged dashboard and I just learned about the expired, extended warranty today. It's such a shame, because otherwise the interior is in excellent condition. I'll probably end up buying one of those carpeted dash covers unless I learn about a better solution here on the forum. Bump.

 

Rediculous Melting/Sticky Dashboards that Never got fixed!

I have the same problem. I was quoted a $1700 cost to replace the dashboard while the service manager at our local Toyota dealership disavowed the problem being caused by the materials Toyota changed to for the years in question. He claimed it is the Florida sun/heat's fault...Yeah right!

My 1994 Honda dash is in perfect condition and been in the Florida sun & heat for many many years so it is crazy for Toyota not to take responsibility! I checked those rug covers too and find them to be gross! For me, they make a good looking interior look like low class trash!

BTW, found this fix while hunting through this forum and this issue.... more expensive than the rug at $200+ but looks so much better!! hthttps://www.carid.com/2009-toyota-camry-interior-parts/coverlay-dash-cover-53339865.html?parentsubmodel[]=ourSubModelName|LE

 

I agree with you they aren't sorry for the problem that they caused.
I was on the phone with them the other day. They were talking about how they were doing US, the buyers, a favor for extending the warranty.
But it was THEIR fault for using inferior products.
They do not want to fix their mistakes even if it is dangerous to their drivers/customers. I've been driving the car with the sticky solution for about two days and wow it is suuuuper distracting and blinding when it is hit by the sun or a street light. All i got from the representative was him defending toyota and basically we were even lucky that toyota decided to extend it because they saw it was their fault... you would think that there wouldn't be a time limit if they were at fault.

 

I too am very disappointed in Toyota's response to this KNOWN issue. (Mine's an 07 Camry.) They don't seem to want to admit it or take resp for it. My 99 4Runner doesn't have this problem, and it's lived in the Texas heat & sun all its life. The sticky problem obviously is annoying, but the SAFETY factor, that glare plus its reflection in the windshield, OMFG. I saw all the heartache people went thru trying to get the dash replaced. Seems that warranty or not, there were very few that Toyota actually followed through on.

So what did I do? $40 custom cut dash mat. Got one in black velvet a year ago, it worked great, and also stopped the windshield reflection problem. (PRO TIP: Don't get the tiger stripe one - it looks great but then you see tiger stripes reflected in the windshield!) ?

Bonus: since the dash is already sticky, the mat really stays in place great!!! And it will REMAIN there whenever I sell the car!

 

For every person that has issues there are 10 or more that have none. I have been very pleased with my experiences at the dealer with regard to TSB's and recalls. I did have to wait 8 months for the dash. But, I did eventually get it, like everything else. Trying to remember all the stuff they replaced for free. Sun visors, floor mats, dashboard, power window switches, brake light switch-pedal stroke sensor, brake fluid reservoir, steering shaft. Quite a list, but they were on it and took care of it every time. I can't complain on a car that's about to cross the 300,000 mile mark. I have moved 3 times since I've owned mine and the only reason the TSB's, recall and warranty info. found me was because I did have regular service at the dealer and they kept my address and phone # updated in the system...

Very satisfied customer here. And although I probably won't buy a Toyota again (It will be a Lexus), I'll still be giving my money to them when the time comes for a new car again. I plan to take this one to 400,000. I'm curious to see how far a set of original brake pads and rotors go on one of these cars. Mine are all original and still have half the pad left. So many things about these cars that people forget. One of them is the brakes. The others are no alternators, no starter, no conventional A/C, no timing belt. The list goes on. I know I have saved thousands by sticking with this car over 12 years and not having to replace things that conventional cars have (some listed above).

 

I am also a victim of a faulty dash. I bet it emits chemicals when melting and mine is cracking everywhere! I often wonder if the airbags will deploy properly with what’s going on. Looks like Toyota might be in for a lawsuit or two coming up real soon.

 

I really don't understand how people expect Toyota to provide a lifetime warranty on parts of a $25-$32,000 car. Toyota responded to this a lot better than most manufacturers, who spend years denying a problem even exists. Toyota recognized that they used inferior parts and then extended the warranty for ten years on the part. That's a pretty fair deal in my opinion. It gave owners ten years to investigate if the dash was failing and request a free replacement.

For those that disagree, how long do you think Toyota should offer a free replacement? Twenty years? Thirty years? Lifetime? Should Chrysler pay for every failed transmission on their minivans going back to the 80s? They knew those transmissions were garbage and could be dangerous if it failed while driving.

Meanwhile, my Camry still has its original dashboard and doesn't show any signs of stress. It's more than 13 years old and has about 180,000 miles. It's been bulletproof in terms of reliability. Fluids, tires, rear brake pads (fronts are still original), and a belt or two have been replaced. Not a single part has failed that has cost me a dime. No car is perfect. I think Toyota has handled the sticky dash problem just fine. As soon as I got the letter, I did a close inspection of the dash and found no problems. I checked again periodically all the way up to the day that the warranty expired.

As for impacting the airbag- that's unlikely. The dash is designed to break open where the airbag is located on the passenger side. Having the dash crack in that spot isn't going to prohibit the airbag from deploying.

 

I really don't understand how people expect Toyota to provide a lifetime warranty on parts of a $25-$32,000 car. Toyota responded to this a lot better than most manufacturers, who spend years denying a problem even exists. Toyota recognized that they used inferior parts and then extended the warranty for ten years on the part. That's a pretty fair deal in my opinion. It gave owners ten years to investigate if the dash was failing and request a free replacement.

For those that disagree, how long do you think Toyota should offer a free replacement? Twenty years? Thirty years? Lifetime? Should Chrysler pay for every failed transmission on their minivans going back to the 80s? They knew those transmissions were garbage and could be dangerous if it failed while driving.

Meanwhile, my Camry still has its original dashboard and doesn't show any signs of stress. It's more than 13 years old and has about 180,000 miles. It's been bulletproof in terms of reliability. Fluids, tires, rear brake pads (fronts are still original), and a belt or two have been replaced. Not a single part has failed that has cost me a dime. No car is perfect. I think Toyota has handled the sticky dash problem just fine. As soon as I got the letter, I did a close inspection of the dash and found no problems. I checked again periodically all the way up to the day that the warranty expired.

As for impacting the airbag- that's unlikely. The dash is designed to break open where the airbag is located on the passenger side. Having the dash crack in that spot isn't going to prohibit the airbag from deploying.

I think that Toyota needs to replace their defective dash boards for the life of the vehicle. This is our second Toyota Camry, and both had the melting dash problems. Hubby and I are in our 50’s with 4 adult children who have owned every make and model of car imaginable, and I’ve never seen anything like it. You can’t even use pop up sunshields in the windshield because they stick to the dash if they come into contact with it when it’s warm outside. This is as bad as Honda’s fading blue hoods on the older model civics. These manufacturers need to stop using inferior products seems to be the foreign makes too, Toyota and Honda.

 

I think the point here is not that you want Toyota to fix a 10 year old dash or a 23K car -- it's the fact they didn't do a recall and they should have.

 

My dash has been sticky and I thought it was from something the car wash put on my dash but I just googled the issue and found this page. I am pretty upset because nothing was sent by mail or email about this issue and clearly I have missed the window. This is complete BS!!!!!!!!!

 

Recalls are for generally for safety-related issues. For the most part, a sticky dash isn't really a safety issue, it's a cosmetic issue. While they didn't do a recall, they did offer to replace the dash for no charge for ten years after the purchase date. That's a lot more than most car companies would do. Most tell you that issues outside of the 3yr/36k mile warranty are your problem.

Toyota sent multiple letters to owners based on the address they had on file. If you moved, then technically you're supposed to let Toyota know so that they can forward any recall/safety information to your new address.

If you bought the car used, those letters likely went the previous owner. That's the risk of buying a used car. If you are the original owner and haven't moved, then you should contact Toyota corporate and complain and see what they'll do for you.

If you have a 2010 or 2011, you still might be covered under that ten-year offer. (I'm pretty sure that it was ten years from the purchase date) If you have a 2007-2009 or a 2010 that was purchased before May of 2010, you're likely out of luck.

 

I bought my car in 2009 and live at the same address and did not receive any letter(s).

 

Did you buy it new or used? If you bought it new and they never sent you a letter, you might have a situation where Toyota might assist you with part of the cost of replacement. That said, your car is a decade old and they aren't required to do anything for you.

No car is perfect. Toyota does better than almost all other manufacturers in terms of reliability over the long run. Yes, the Gen 6 and a few other Toyotas had sticky dash problems, but all in all those cars are extremely reliable over the long run. I'll take one any day over a similarly aged and driven Ford, Chevy, or Chrysler product. How many late 90s Chevy Malibus and Ford Tauruses do you see on the road? Next to none, despite them selling tons of them. You still see tons of Camrys and Accords from that era driving around. That will likely be the same as the 2007-12 Camrys in a decade. They may have sticky dashboards, but they will still be running and driving while the Fords, Chevys, Dodges, and Mazdas are all rusting away in junk yards.

I wish you the best. You may have a case where Toyota will cover a part of the repair cost, but I'd never let a dealership tear apart the dash of a decade old car, even if it was a warranty claim. The odds of them screwing something else up is just too worrisome for me. I'd live with it or buy a dash cover. I might be convinced to have a trusted independent mechanic or collision shop do the repair, but it's a very complicated and time consuming repair- I'm not sure I'd want anyone doing that on an older car. Too many risks that something else would get broken.

 

• Buy a dash cover
• Buy a new dash
• Give up and never buy a Toyota again

 

I bought a used camry2009 from a private owner and I didnt notice this issue. Any suggestion?

 

Get a dash mat as a precaution and never see the dash again or leave it and eventually the dash will just melt or you can move up north where there is no sun light. At the very least, don't touch the dash on a hot summer day as you are likely to leave a mark.